| Contact Headache Care Center |
Call our receptionists toll-free 866-899-0745 or for local calls 417-890-7888. Request an appointment via email. Please indicate the date and time you would like to have your appointment along with your insurance carrier. One of our receptionists will contact you to make the arrangements for your appointment. Please note this is not a secure site. Headache Care Center Becoming a patient Your care begins with your first phone call to our facility. When you call, or when your referring doctor calls, the friendly receptionist will get the necessary registration information. You will be asked a few questions regarding your headaches. With that information, you will be scheduled into the appropriate treatment program. Once scheduled, you will be sent a packet of information that will have your arrival time and date. It will also contain papers that you will need to fill out and bring with you on the day of your appointment. If you are coming from a distance and would like the convenience of staying in the area, as many of our patients do, we will include local information that you might find useful. A week before your appointment our billing associates will call to verify your insurance coverage. They will attempt to notify you before your appointment date if HCC is out of network with your insurance company. When you arrive at the clinic, the receptionists will prepare your chart with the papers you have completed and will notify your clinician’s nurse that you have arrived. Once the clinician has examined you and assessed your situation, your treatment plan will be developed with your assistance. The clinician may request that your treatment go beyond just a physical examination. You may be required to follow-up with other medical tests, or participate in education about risk factors, or visit with a psychologist for biofeedback and lifestyle management or schedule a consultation with a physical therapist. Whatever the recommendation is, it is made by experts with the belief that it will make a difference for you. Overall, our goal is to provide you with a comprehensive, inclusive and integrated approach to life without headaches. And to succeed, we need you as an active paticipant in your treatment. We need you to follow up with your appointments and to comply with medication and lifestyle recommendations. We are only successful as a team if it includes you. Headache Care Center is an independent facility and out of network with many insurance companies. However, we do participate with numerous insurance companies, including Blue Cross/Blue Shield, United Health Care, Tricare/Triwest, Medicare, Cigna, and many others. We also participate with the Primrose Network. Our billing department will verify insurance benefits and inform you if your benefits are out of network. Insurance claims are filed as a courtesy for our patients. Some procedures performed at HCC are not covered by insurance, and charges for those procedures are the responsibility of the patient. Payment in full is expected at the time of service, including co-pay and co-insurance amounts. Prior Authorizations: If your insurance requires prior authorization to see a provider at HCC, it is the patient’s responsibility to obtain that authorization prior to the first appointment. |
